Chief of Staff / Marketing Ops Manager
- Fulltime
- Remote
- USD Compensation
Job Summary
We’re seeking an experienced and highly organized Chief of Staff / Marketing Operations Manager to provide exceptional support to our team. As a key member of our operations team, you will be responsible for managing multiple tasks, including client communication, calendar management, project coordination, and data analysis. The ideal candidate will have a strong background in marketing operations, excellent communication skills, and experience with project management tools like Notion, Monday.com, and Google Suite.
Core Tasks
- Monitor multiple inboxes to triage and respond to client questions and concerns
- Perform ad hoc payment, invoice management, file management, etc
- Manage a calendar including scheduling, meetings, and travel arrangements
- Serve as a contact between employees, clients, and external partners
- Prepare/ edit correspondence, communications, presentations, reports and other docs
- Coordinate meetings, set agendas, take minutes, and prepare follow ups / action items
- Perform other ad-hoc tasks with limited instruction as needed
- Assist with project mgmt and time tracking (track deadlines/ milestones and coordinate to ensure success
- Perform competitor and product research and produce written reports
- Hold interviews and other side by sides and collate notes for easy digestion
- Assist with personal tasks as needed
- Create SOPs as needed
Must Haves
- 5+ years experience in paid media, lifecycle or product marketing / research (ecommerce or startup environment preferred)
- Exceptional verbal and written communication skills
- 2+ years experience with project management-related tasks and tools
- Intermediate skills with Google Suite (Sheets, Docs, Slides)
- Strong organizational and planning skills
- Excellent time management skills and ability to multitask and prioritize
- Background with Notion and Monday.com for project management (or similar tools)
- Familiarity with Slack and Zoom for internal team coordination / communication
- Ability to work EST
Nice to Haves:
- Hands on experience as a Chief of Staff in an agency setting
- MBA or other higher education, preferably from a North American university
- Experience using Zapier and Quickbooks
- Event planning experience (organizing corporate events, conferences, workshops, etc)
